Snaps & Facebook Partnership

Snaps Partners with Facebook to Create Best-In-Class Experiences

Find out how Lane Bryant, Nike Jordan, Live Nation, and many other leading brands are refocusing on the online shopping and digital omnichannel push leveraging conversational AI on Messenger.

Snaps has worked with Live Nation and built an amazing experience by putting a messenger plugin on the website that allows subscribers to opt-in and get notifications and alerts for on-sale concert tickets. The results are great!
- Stefanos Loukakos, Head of Messenger Business at Facebook Messenger

Lean More About Live Nation's New Omnichannel Strategy

Live Nation provided site visitors a method to subscribe for ticket on-sale sale alerts through Facebook Messenger. Consumers received proactive messages when tickets went on sale through Snaps' marketing automation tools.

Conversion Rate to Sale
See Live Nation Case Study ➔

How Snaps and Facebook Power Leading Brands on Messenger

Watch this on-demand webinar and learn how Snaps partnered with Facebook on delivering best-in-class experiences to Live Nation and H-E-B.

Watch On-Demand Webinar →

See How a Premium Jeweler Drove 28x ROAS with Click to Messenger Campaigns

The Premium Jeweler engaged with Snaps to design and ship an experience on Facebook Messenger that made personalized gift recommendations for customers at a variety of price points.

Users were able to shop for products online or find the nearest store within the automated chat experience.

Return on ad spend (ROAS)
Download the Case Study ➔

Jordan Case Study

See How Nike’s Jordan Boosted Message Open Rates to 87%.

Download the Case Study ➔

Lane Bryant Enables Shipping Updates and Up-Sell on Messenger

Snaps partners with Facebook to enable Lane Bryant customers to subscribe for post-purchase updates on Messenger and automatically re-engage them on mobile with shipping updates.

Open Rate on Order Updates

Lane Bryant Recovering Abandoned Carts on Messenger

Snaps opened up a new revenue channel for Lane Bryant by running automated cart recovery campaigns on Facebook Messenger.

Customers who abandon their carts are retargeted on Messenger and seamlessly brought back to complete their purchasing journey.

Conversion to Sale (from Abandon Cart Notifications)
Request a Demo to Learn More ➔

Ready to Leverage AI on Messenger?

Learn how retailers integrate Snaps technology to supercharge Messenger experiences. Contact our representative today!

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Why Snaps?


Snaps’ technology empowers large enterprises to refocus on the online shopping and digital omnichannel push by supporting your enterprise’s entire customer journey.


World class solutions team and toolkit to get you to market quickly


Enterprise grade ISO 27001 Information Security Management System


Seamless integrations with your existing data and software


Authoring and training tools that support over a 130 languages


Engage on Web, SMS, Messenger, Twitter, iOS, Android and more


Customer Success team to drive forward positive business outcomes



Snaps is a recognized leader in reinventing the conversational experience. Find out how your brand can begin transforming the way it speaks to customers.

Live Nation focused on designing a best in class content discovery, and recommendation engine on Messenger leveraging Snaps' Omnichannel Marketing Automation. The numbers speak for themselves: high opt-in rate, high open-rate, and an incredible conversion rate.
- Craig Wien, Director of Marketing Operations at Live Nation Entertainment